Day6 Responsible Gaming — Play Safe
Healthy entertainment starts with awareness. day6 believes every user deserves to enjoy this platform in a balanced and controlled way. This page provides guides, tools, and support resources to help you play responsibly.
Your wellbeing is our priority.
Day6's Commitment to Responsible Gaming
Day6 is an entertainment platform built to deliver a fun and safe experience for Malaysian users. We recognise, however, that online gaming can carry risks for some individuals if not managed responsibly. That's why we're committed to providing a responsible gaming environment and supporting our users in making healthy, informed decisions.
Responsible gaming isn't just a tagline — it's a core principle that shapes how we design our platform, manage user accounts, and deliver support. We believe the best entertainment is entertainment that never disrupts your life balance.
Self-exclusion tools are available to all day6 members, no questions asked.
Gaming should be a source of fun, not stress or dependency.
The day6 support team is ready to assist any user who needs guidance or help.
Recognise the Signs of At-Risk Behaviour
Recognising the early warning signs is the first step to staying in control. Certain behavioural patterns may indicate that gaming is starting to affect your daily life. Review the list below honestly:
- Playing longer or spending more than you planned.
- Using money set aside for essentials — such as rent, bills, or groceries — for gaming.
- Feeling anxious, irritable, or uncomfortable when you're not playing.
- Hiding your gaming activity from family or friends.
- Trying to win back money you've lost by continuing to play (chasing losses).
- Neglecting work, family, or social responsibilities due to gambling.
- Borrowing money or selling belongings to fund your gaming.
If you recognise two or more of the signs above in yourself, it's time to take precautions and make use of the self-exclusion tools available.
How to Set Time and Budget Limits
Planning ahead before you play is the most effective way to keep gaming purely for entertainment. Here are some practical tips for day6 users:
Set Your Gaming Budget in RM
Decide in advance how much MYR you're comfortable spending per session or per month. Think of it as the cost of entertainment — no different from going to the cinema or dining out. Once you hit that limit, stop playing for the day regardless of whether you're up or down.
Keep Track of Your Time
Set a timer or alarm on your phone to remind you of your session limit. We recommend taking a break after every one to two hours of play. Keep an eye on the time — the platform can be highly engaging and the hours can slip by before you know it.
Avoid Playing When You're Not in the Right Headspace
Poor gaming decisions often happen when you're stressed, upset, bored, or angry. If you're not in a good headspace, it's better to step away and come back another time.
Available Self-Exclusion Tools
Day6 offers a range of self-exclusion tools that users can activate at any time through their account settings or by contacting customer support. No questions will be asked — we fully respect your decision.
Set a maximum daily, weekly, or monthly deposit amount in RM. Once the limit is reached, no further deposits can be made until the period resets.
Take a temporary break from the platform for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or carry out any transactions.
If you need a longer break, you can request a self-exclusion for a period of six months or more. Your account will be fully suspended for the duration.
To activate any self-exclusion tool or get assistance, contact the day6 team at [email protected]. All requests are handled promptly and in strict confidence.
Protection for Minors & How to Get Help
Protection for Minors and Young People
The day6 platform is strictly for individuals aged 18 and above. We apply an age verification process at registration and reserve the right to request supporting documents at any time. Parents and guardians are encouraged to use parental control software on shared devices to prevent underage access. If you suspect a minor is accessing this platform, please notify us immediately.
Maintaining a Healthy Life Balance
Healthy gaming should never come at the cost of your personal relationships, work performance, or mental wellbeing. Make time for family, other hobbies, and social activities. Remember that winning at games doesn't guarantee lasting happiness — overall life balance is far more valuable.
Seek Professional Help
If you or someone you know is struggling with problem gambling, don't hesitate to reach out for professional support. Help is available, and asking for it is a sign of strength, not weakness.
- Contact day6 support: [email protected]
- Read FAQ us for more information on self-exclusion and responsible gaming controls.
- Let a trusted family member or friend know about your situation.