Day6 Privacy Policy — User Information Protection
Day6 takes the privacy of every Malaysian user seriously. This document outlines the types of information we collect, how it is used, how we protect it and your rights as a user.
Last updated: 2026
1. Information We Collect
When you register or use the day6 platform, we collect several categories of information necessary to provide a secure and fully functional service. This information is collected directly from you or automatically through your use of the platform.
Account Information
During registration, you will be asked to provide a username, email address, password, date of birth and any required identity verification details. This information is used to create and manage your account and to ensure that only eligible users can access the platform.
Payment Information in MYR
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect payment information such as bank account holder name, account number or e-wallet details. Full account numbers are not stored on our servers — we use certified payment providers who handle this sensitive data in accordance with industry security standards.
Device, Browser & Usage Data
We automatically collect technical information such as device type, operating system, browser version, IP address, pages visited, session duration and usage patterns. This data helps us detect technical issues, prevent fraud and improve the overall user experience.
2. How We Use Your Information
All information collected by day6 is used for legitimate purposes directly related to the provision of platform services. We do not use user data for any purpose outside the following scope:
- Account management: Creating, verifying and securely maintaining user accounts.
- Transaction processing: Processing deposits, withdrawals and bonus payments in RM accurately and efficiently.
- Security & fraud prevention: Identifying suspicious activity, protecting user accounts and maintaining the integrity of the platform.
- Customer support: Answering enquiries, resolving account issues and providing technical support.
- Legal compliance: Meeting the legal and regulatory obligations applicable to the platform's operations.
- Service improvement: Analysing aggregated usage data to improve platform functionality and the overall user experience.
Day6 does not sell, rent or trade users' personal information to any third party for marketing purposes.
3. Cookies & Session Tracking
The day6 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login session while browsing the platform.
- Preference cookies: Saves personal settings such as interface language and display preferences for a more convenient returning experience.
- Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.
4. Data Storage, Security & Third-Party Sharing
Your personal information is stored on servers protected by SSL encryption and strict access controls. day6 implements appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration or destruction of data.
Personal data is retained for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law. Once the data is no longer needed, it will be deleted or anonymised in accordance with secure procedures.
Third-Party Sharing
Day6 may share necessary user information with selected third parties in the following circumstances:
- Payment provider: Transaction information is shared with recognised payment service providers to process deposits and withdrawals in RM.
- Game providers: Minimum account information required to access games from third-party providers integrated with the platform.
- Legal requirement: Information may be disclosed to the relevant authorities when required by law or a valid court order.
- All day6 third-party partners are bound by data protection agreements that require them to handle user information to an equivalent standard of security.
5. User Rights, Policy Changes & How to Contact Us
As a day6 platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
If your information is inaccurate or incomplete, you may request a correction through your account profile section or by contacting support.
You may request the deletion of your account and personal data, subject to any data retention obligations required by law.
Changes to This Policy
Day6 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Any changes will be published on this page with a revised update date. Users are advised to check this page periodically.
Contact Us About Privacy
For any enquiries, data access requests or privacy-related complaints, please contact the day6 support team:
Email: [email protected]
Please include the subject line "Privacy Policy Enquiry" along with the details of your enquiry. We aim to respond to all privacy-related enquiries within a reasonable timeframe.
For more information about the platform's terms of use, please refer to the Terms & Conditions page. For general enquiries, visit the FAQ.
Still Have Questions?
Reach out to our support team or check the FAQ for more information about your privacy and account security at day6.